Category Archives: Uncategorized

What If It’s Not the Technology That’s Failing?

Posted on July 8, 2025 by Mitch Roberson

One of the challenges I continually see in the Information Technology industry, is the “This does not work” statement by engineers asked to implement new solutions. A few years ago (may age my self a bit on this one) I … Continue reading →

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Posted on July 4, 2025 by Mitch Roberson

What am I an authority on. Lots of things but most people would call me out for my continual push for Information technology Knowledge. I love to grow people and Help people learn new technologies. Things like DNS, OSI Model, … Continue reading →

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Microsoft Teams Performance

Posted on July 12, 2023 by Mitch Roberson

I have seen a lot of people complain about Teams performance. And Microsoft has announced they are pushing a new client. That is supposed to be significantly improved for performance. However, we have found that a simple change with in … Continue reading →

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Outlook Trouble Shooting (Connection Issues)

Posted on July 10, 2023 by Mitch Roberson

So many people keep asking how we trouble shoot outlook when users are having issues. This is a bit complicated as there are so many different issues a user can have. However, I am going to try to explain some … Continue reading →

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Outlook Performance Issues

Posted on July 7, 2023 by Mitch Roberson

Outlook Performance So I have received a lot of feedback on outlook performance issues. Many are relating it to a recent update. However, there is more to it then just the update. Over the past year we have changed the … Continue reading →

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Chasing the Storm (Arp Storms that is)

Posted on October 10, 2019 by Mitch Roberson

One of the key buzz words I hear a lot is root cause. Every company I have ever dealt with wants to find the root cause of a problem because ideally it is then easier to prevent or architect things … Continue reading →

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USB From China

Posted on September 24, 2019 by Mitch Roberson

I recently ordered a small model engine from China. When the package arrived as I opened it up and pulled all the bubble wrap off. A USB stick was mixed in with the Bubble wrap. Hmmm I had not ordered … Continue reading →

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Working with Wire data and decryption makes me want to go home and shower (not really)

Posted on April 5, 2019 by Mitch Roberson

In a recent presentation I saw, the speaker was talking about wire data and how it is becoming irrelevant in the new Software Defined Network (SDN) – and a couple of other acronyms that I can’t remember. He started talking … Continue reading →

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Why I hate WPAD

Posted on March 21, 2018 by Mitch Roberson

So WPAD requests happen from most systems all the time. But most of us do not realize it. And a lot of people do not seem to care. However if you do a search for WPAD attack you will find … Continue reading →

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DNS and why it should be monitored

Posted on March 21, 2018 by Mitch Roberson

DNS is a set it and forget it application. And many administrators do not realize the impact DNS has in their environment. Most environments I have been in have never seemed to even care about how it was architected or … Continue reading →

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