When I first started dealing with UC I wanted to figure out what that really meant. Just about every company (vendor) now has some sort of UC plan or product. So what does it really mean. All of them talk about the ability to communicate some refer to IM, Some think about UC as being Unified messaging. Some may even refer to presence as UC. So what should UC be?

In my opinion I believe that UC should be a tool that helps unify all of your communications methods. From Microsoft Word to you cell phone. There is no possible way for this to be one product for most companies however with the right products it is possible.

So what do we look for in UC? A product that integrates well with all of you communications methods. i.e. Fax, Cell, IM, Presence, Conference calling, Word documents, PowerPoint documents. if the product can integrate all of the above and many more then you are looking at true unified communications.

This Blog will be one of many that will begin to look at Unified communications and Microsoft’s Office Communications Server. Along with some occasional rants about training engineers and more.